State Farm® Insurance Agent Kyle Van Santen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tamana Yousufi
February 13, 2025
5
out of
5
rating by Tamana Yousufi
"My family and I are very satisfied with the service. Sonia always takes the type to make sure we understand our insurance policies. I recommend. Thank you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your auto insurance needs. If there is anything else we can do to help, please let us know!"
Hajimubariz Yousufi
February 13, 2025
5
out of
5
rating by Hajimubariz Yousufi
"Thank you so much for help really you’re very kind person Sonia for Customer"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We look forward to help with your car insurance needs."
Redella
January 2, 2025
1
out of
5
rating by Redella
"Literally the worst experience I've ever had with an insurance company. They are actively stealing my money, and charging me for things THEY DID, even after stating I wouldn't be charged. They won't respond or contact me about anything. They aren't even sending me emails to confirm changes or charges. I was recently charged 1700 for a service I never even asked for, or knew existed Again no email, no call, nothing. Just a little piece of paper in the mail. There's no way they're getting another dime of my money. I'm going elsewhere."
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
Jessica
October 23, 2024
5
out of
5
rating by Jessica
"Thank you for all your help Sonia! She was great to work with, the prices were great and overall things went very smooth. Would recommend them!"
We responded:
"Thank you, Jessica! We appreciate your business and look forward to working with you on your State Farm Insurance coverage. "
Hasamuddin Hasam
August 6, 2024
5
out of
5
rating by Hasamuddin Hasam
"Sonia Parada was so nice and helpful to me and smoothly processed my insurance. She explained all benefits clearly. Highly recommended."
We responded:
"Thank you, Hasamuddin for your 5-star review! We want to make sure you know what your insurance does for you here at Kyle Van Santen State Farm"
razuddin Ziaee
August 6, 2024
5
out of
5
rating by razuddin Ziaee
"The best insurance company in federal Way. Specially Sonia Parada, she was so nice to me and I didn't think twice about getting insured there. I already recommended my many of my friends and recommend them for everyone looking for insurance."
We responded:
"Thank you, Razuddin for your 5 star review. We are glad we are able to provide you with your insurance at Kyle Van Santen State Farm. "
JULIO FOUCAULTT
July 10, 2024
5
out of
5
rating by JULIO FOUCAULTT
"I am a very busy person that hesitates to write an excellent review. I am making an exception this time. Sonia, Kyle's assistant has been quite helpful, and I am grateful to her. She responded to all of my questions, promptly. Additionally, she gave me very useful feedback regarding my policies.Sonia paid close attention and patiently listened to all of my worries. Needless to say, Kyle's agency is very efficient. Once again, thank you Kyle and Sonia"
We responded:
"Thank you, Julio for the 5-star review. We appreciate your business and glad to be helpful for your insurance coverage. "
visfriend
June 28, 2024
5
out of
5
rating by visfriend
"Great business, Great people"
We responded:
"Thank you for your 5-star review. We appreciate your business and look forward to growing to help you more with your insurance needs."
Editha San Nicolas
June 25, 2024
5
out of
5
rating by Editha San Nicolas
"Best customer service!:) I've been with the company for over 20 years and so far so good!:) I really appreciate everything you guys do for me and my family!:) Thank you very much!:)"
We responded:
"Thank you Editha! We appreciate your business and the awesome review. We look forward to helping with your insurance moving forward."
enrique garcia
June 11, 2024
5
out of
5
rating by enrique garcia
"Buen servicio de Sonia muy amable y te aclara todas tus dudas"
We responded:
"GRACIAS POR SU NEGOCIO, FUE UN PLACER AYUDARLE EL DIA DE HOY Y ASEGURAR QUE TODAS SUS PREGUNTAS FUERAN CONTESTADAS."
Henry “nastyhotcheetos” mota
June 8, 2024
5
out of
5
rating by Henry “nastyhotcheetos” mota
"Thank you Sonia for providing me with excellent customer service and helping me get the coverage that fits me and my family. Great service!"
We responded:
"We are glad we were able to help you and your family find the right insurance coverage. We want to make sure you have the continued service you expect. Thank you!"
laura lewis
June 8, 2024
5
out of
5
rating by laura lewis
"Thank you to Olivia and Bonnie for putting together policies that work for our family. They saved us over 200.00 a month! I appreciated the personalized service and appreciate how easy the process was."
We responded:
"We appreciate your business, Laura. We look forward to working with you and helping keep the 5-star excellence to help your family with their insurance. "
Daniel “Danieljhk17” Kim
June 7, 2024
5
out of
5
rating by Daniel “Danieljhk17” Kim
"I had an excellent experience with State Farm. Their customer service was outstanding, with friendly and knowledgeable representatives who helped me find the best coverage. I would highly recommend them."
We responded:
"Daniel we are glad to provide the customer service you are looking for in your insurance office. We appreciate your confidence in our office with the 5- star review."
dEBRA Barnes
June 7, 2024
5
out of
5
rating by dEBRA Barnes
"Olivia and the staff here are very nice!"
We responded:
"Thank you Debra for the 5-star review! We appreciate your business and the kind words. We want this experience for you when you are in our office for your insurance needs."
Diana Flores
June 7, 2024
5
out of
5
rating by Diana Flores
"Thanks to Liz I was able to get far better coverage for both my auto and home policies at a lower price than I was paying at a different company. Prompt and friendly service, I am so glad I made the switch. Thanks again Liz!"
We responded:
"Thank you for your 5-star review and all the trust in our office. We are glad to help with your car insurance and provide the quality home insurance for you. We look forward to continuing to earn your business with the service you deserve."
Deborah Rose
June 7, 2024
5
out of
5
rating by Deborah Rose
"Love the caring and expertise of this team!"
We responded:
"Deborah, we appreciate your 5-star review and will take great care of your insurance needs. We enjoy working with you."
Jared Rodriguez
June 3, 2024
5
out of
5
rating by Jared Rodriguez
"I had an outstanding experience with Lizbeth! She was incredibly helpful, knowledgeable, and patient throughout the entire process. Lizbeth made sure I understood all my options and helped me find the perfect policy that fit my needs. Her dedication to excellent customer service truly sets her apart. Thank you, Lizbeth, for making everything so seamless and stress-free. Highly recommend!"
We responded:
"Jared, we appreciate your 5-star review. We are glad to hear about your experience with our office and look forward to help with your car insurance. Thank you for your business."
Jason Wells
June 3, 2024
5
out of
5
rating by Jason Wells
"While shopping for a new car insurance policy, a friend recommended that I talk to Lizbeth at State Farm Insurance (and I was not disappointed!). Not only was Lizbeth EXTREMELY helpful, patient, knowledgeable, and friendly, she made the entire process simple and easy to understand. I would highly recommend Lizbeth for anyone in the market for car insurance!"
We responded:
"Jason we appreciate the wonderful 5-star review. We want the excellent service to make sure you have the right coverage for your State Farm car insurance needs. Thank you!"
Genevieve Pettijohn
June 2, 2024
5
out of
5
rating by Genevieve Pettijohn
"Olivia helped answer my insurance questions!"
We responded:
"Thank you for your 5-star Google review! We want to make sure you have the right insurance coverage and know the coverage to fit your needs. "
Jeff Johnson
May 30, 2024
5
out of
5
rating by Jeff Johnson
"Bonnie is great!"
We responded:
"Jeff, we appreciate your 5-star review and look forward to working with you moving forward on your insurance to protect you. Thank you!"
twobtweatty
May 30, 2024
5
out of
5
rating by twobtweatty
"Olivia was very kind and knowledgeable, definitely my best experience getting new insurance!"
We responded:
"We are glad we were able to help provide you the right insurance with excellent service. We appreciate your feedback and the 5-star review. Thank you!"
Dominic Dunn
May 30, 2024
5
out of
5
rating by Dominic Dunn
"Olivia was the BEST representative that I've EVER dealt with. She made the process so simple that I did not hesitate to transfer my business to State Farm. They have a GEM working for them. Thank you OLIVIA"
We responded:
"Thank you for our 5-star review. We look forward to continuing to earn your business and help with your insurance needs. We pride ourselves on great service and finding the right insurance protection for you. "
Lydia Hodge
May 30, 2024
5
out of
5
rating by Lydia Hodge
"I really appreciate this team! They know what they are doing."
We responded:
"Thank you, Lydia, for the 5-star review! We appreciate the confidence you have in our office and look forward to helping with your insurance needs."
Anh Le
May 29, 2024
5
out of
5
rating by Anh Le
"Friendly service and helpful staff. Thank you"
We responded:
"Thank you, Anh for your 5-star review. We want to be help and provide the best insurance to fit your insurance needs. Look forward to earning your business each day."
Abigail
May 29, 2024
5
out of
5
rating by Abigail
"I really appreciated the hard work of the individuals here. I especially hold in high regard Olivia's assitance through the whole process. She was very personable, which I value highly when dealing with insurance."
We responded:
"We appreciate your 5-star review! Olivia enjoyed working with you, Abigail and we pride ourselves on excellent service for your insurance needs. Thank you for your business!"