State Farm® Insurance Agent Kyle Van Santen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Olivia
November 2, 2026
"Sonia genial atenta excelente para atender al cliente gracias"
"¡Muchas gracias por sus amables palabras y por confiar en nuestra oficina de State Farm! Nos alegra mucho saber que Sonia le brindó una excelente atención. Estamos muy agradecidos de tenerla en nuestro equipo y de poder ayudarle con sus necesidades de seguros. ¡Aquí estaremos siempre que nos necesite!"
D B
November 1, 2026
"Mary Ivanenkov was amazing to work with! She was so helpful, answered all my questions, and made everything super easy to understand. Highly recommend her!"
"Thank you so much for your wonderful 5-star review! Our team at Kyle Van Santen State Farm takes pride in providing friendly, knowledgeable service and making every insurance experience a positive one. We truly appreciate your support of our office and look forward to being here for all your insurance needs!"
Christina Adams
October 31, 2026
"Working with Masha was an absolute pleasure from start to finish! She is exceptionally knowledgeable, highly professional, and genuinely personable. I truly appreciated her impressive organization and dedication to prompt communication—she was always quick to return phone calls and messages. As an added bonus, her ability to speak Russian made the experience even more seamless. I highly recommend Masha to anyone looking for a top-tier agent!"
"Thank you so much for taking the time to share such kind words! It means a lot to us to hear about your experience with Masha. She is such a valued part of our team, and we’re lucky to have her! We love hearing that her dedication, communication, and ability to connect with you made your insurance experience easier. We truly appreciate you trusting our State Farm office with your insurance needs and look forward to being here for you whenever you need us!"
Greg Aleshchenko
October 30, 2026
"My agent is Mary and she is wonderful. She walks me through everything and is very diligent and brings things to my attention that i didn’t even think of asking. I highly recommend her, she has you best interest at heart."
"Greg, thank you for the fantastic review! We’re always here to support you with your insurance needs in Federal Way. "
Kristine Clawson
October 29, 2026
"Kelli was a pleasure to work with I would highly recommend this office"
"Thanks so much for the amazing review, Kristine! We really appreciate your support here in Federal Way. Just reach out anytime if you need us - we’re here for you and educate about your insurance. "
Jane Nast
October 27, 2026
"Ask for Mary, she is great, caring and so helpful ! I love how she shares so much knowledge on things everyone should know. Simply thinking it won’t happen to me does not protect my family. Thank you Mary !"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service for your auto insurance! If there is anything else we can do for your insurance needs, just let us know!"
Fidel Alvarez
October 26, 2026
"Stefano fue de gran ayuda y se aseguró de conseguirme un buen precio, además de ser muy amable durante todo el proceso."
"¡Vaya, gracias por la reseña de cinco estrellas! Significa mucho para nosotros aquí en Federal Way que haya tenido una experiencia muy maravillosa con nuestro equipo de Kyle Santen, agente de State Farm. "
Barbara McAdoo
October 15, 2026
"New insurance policy for home and auto insurance"
"Thank you so much for the 5 stars, Barbara! We really appreciate your support. If you ever need anything, feel free to reach out anytime about your insurance and financial plan. "
Maritza Avila
October 12, 2026
"Sonia was great answering my questions and helping me decide what would work best for me."
"Thank you so much for the 5 stars, Maritza! We truly appreciate your feedback and are always happy to help whenever you need us. We are here for your insurance needs. "
Annie David
October 6, 2026
"It was always an amazing visit at State Farm Insurance Company.. .. and most of all thanks to Olivia Pettijohn for always helping me and explained everything I need to know.
Thank You OLIVIA, your knowledge and professionalism was greatly appreciated, it was an easy decision from my family to acquired insurance in your company and I would highly recommend OLIVIA to everyone with insurance needs 😍😍
God Bless ❤️"
"Thank you so much for your incredibly kind words! We’re thrilled to hear that Olivia has consistently provided you and your family with such a positive insurance experience. Her knowledge, professionalism, and dedication to helping customers understand their insurance coverage and options are truly appreciated.
Thank you for trusting in Kyle Van Santen State Farm office with your family’s insurance needs and for recommending Olivia to others looking for help with their insurance. We’re grateful for the opportunity to help protect what matters most to you and your family. We look forward to continuing to assist you with all of your insurance needs for many years to come! "
Gabrieol Immanuel
October 6, 2026
"I got into a car accident, called insurance, Stefano helped me like mad when it came to that."
"Gabrieol, thank you for the fantastic review! We’re always here to support you with your insurance needs in Federal Way. "
Angie
October 5, 2026
"Kelli Hosler is always super helpful and super sweet."
"Thank you for the 5-star review of Kyle Santen’s team - we really appreciate your kind words! We want to helpful with your insurance needs."
Geoffrey Mburu
October 5, 2026
"She was soo professional and extremely good at her work. Thank you for your service."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Silvia Goddard
October 3, 2026
"⭐⭐⭐⭐⭐
I honestly cannot say enough good things about my experience with Stefano Nolasco!
I was shopping around for insurance and had already received quotes from a couple of other companies that were significantly higher. Stefano took the time to go through everything with me—my personal vehicle, my business truck, and homeowners insurance—and was able to put together a quote that was substantially less than anything else I had received.
But honestly, the savings weren’t even the best part of the experience. Stefano’s customer service was absolutely amazing. He was friendly, knowledgeable, patient, open, and genuinely helpful. He answered every single question I had and never once made me feel rushed.
We were probably on the phone for close to two hours, and normally a two-hour insurance conversation would drive me crazy! 😂 Instead, Stefano somehow made the entire experience enjoyable and even fun. I genuinely felt like I was talking to someone who cared about helping me and making sure I understood everything, rather than someone simply trying to sell me a policy.
It’s rare to come across customer service like this anymore. Stefano made an incredible first impression and made me feel very comfortable choosing State Farm again.
State Farm, take care of this guy—he deserves a raise! 😊
Thank you, Stefano, for your patience, your knowledge, your positive attitude, and for making what could have been a stressful process so easy. I truly appreciate you!"
"Thank you so much for the amazing review! We’re thrilled to hear Stefano made the process easy, enjoyable, and informative while helping with all of your car and home insurance needs. We truly appreciate your trust in our team and are so glad to have you back with State Farm. We’ll be sure to pass along your kind words to Stefano! 😊"
Erlin Martínez
September 30, 2026
"Excelente, trato perfecto 👌, explicativo, razonables"
"¡Muchísimas gracias por su excelente reseña, Erlin! Nos alegramos de que haya tenido una experiencia positiva con el equipo de Kyle Santen, agente de State Farm, aquí en Federal Way. "
Debbie wood
September 28, 2026
"I got a great experience talking to Stepho
On changing my insurance, saving me 99$ a month. It means alot to us since we are retired seniors and savings is a must!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Federal Way. We want to make sure we can help save money and have the right auto insurance coverage for you."
Djillali K
September 18, 2026
"Olivia Pettijohn at State Farm has been an absolute pleasure to work with. She’s extremely knowledgeable, patient, and always takes the time to explain everything clearly and in detail whenever I have questions. I never feel rushed or confused when discussing my coverage, and I really appreciate how transparent she is throughout the process.
What stands out most is that Olivia never makes me feel pressured to purchase unnecessary coverage or add-ons. She takes the time to understand my needs and only recommends options that genuinely make sense for my situation.
Whenever I reach out with a question, she’s quick to respond and makes the entire insurance process much easier.
If you’re shopping around, comparing insurance rates, or simply looking for an agent you can trust, I highly recommend giving Olivia a call. She provides excellent customer service and truly goes above and beyond for her clients. State Farm is lucky to have her on their team!"
"Djillali, thank you for the fantastic review! We’re always here to support you with your insurance needs in Federal Way. "
mauro reyes medina
September 8, 2026
"Muy buena experiencia buenos precios y atención al cliente muy buena 👌"
"¡Muchísimas gracias por la reseña de cinco estrellas, mauro! Agradecemos mucho su apoyo y siempre estamos aquí para ayudar con cualquier necesidad de seguro que pueda tener. No dude en comunicarse con nuestro equipo de Kyle Santen, agente de State Farm, en cualquier momento. "
maria Montoya
August 18, 2026
"Stefano fue muy amable! Me explico todo clarito y recomendó Stefano a todos!"
"Gracias por la reseña de cinco estrellas! Significa mucho para nosotros aquí en Federal Way que haya tenido una experiencia muy maravillosa con nuestro equipo de Kyle Van Santen, agente de State Farm. "
Adelmo Rodriguez
August 4, 2026
"stefano Agradezco mucho su ayuda por lo tanto es una buena persona excelente servicio"
"Agradecemos sinceramente su reseña, Adelmo. ¡Nos esforzamos por superar sus expectativas en todo lo relacionado con los seguros aquí en nuestra oficina de Federal Way! "
Kesego Kebekanye
July 28, 2026
"Stefano was very helpful. He made the insurance process easy and explained everything clearly. Great service!"
"Kesego, thank you for the fantastic review! We’re always here to support you with your insurance needs in Federal Way. "
Alice Aleshchenko
July 9, 2026
"Everyone here is the best!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help with your car insurance!"
Naqibullah Akhtar
June 30, 2026
"Amazing customer service thank you for everything I really appreciate the kind gesture"
"Thank you for the amazing review, Naqibullah! It is truly the goal of our team to exceed expectations when it comes to all your auto insurance home insurance needs."
Kalie Boyce
June 30, 2026
"I couldn’t ask for a better insurance agent! Kelli has been so helpful, quick to answer my questions, and easy to work with. I definitely recommend her if you’re looking for an insurance agent who truly cares about their clients and giving them the best policy"
"Kalie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kyle Santen’s Team—we are always here to help!"
Frank Young
June 20, 2026
"Friendly, competent, in my neighborhood service. Having our insurance agent's office nearby is important to me. When I have a question or need to request a favor to accommodate travel, billing issues and making adjustments to our coverage, I have options: I can email Kyle's office, I can call and talk to an agent sitting at a desk in an office that I have visited and talked to face to face or I can take a short drive to the office and talk directly to a person.
I cancelled my previous insurance with a company that closed it's doors in Federal Way and changed to "call center" customer service. I want to support my local neighborhood and community. I want the commission portion of my premiums to help provide living wage employment in my community. State Farm does this."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kyle Van Santen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"